ORDERS

All our products are packaged in heat-sealed sachets or sealed jars. The design has been specially developed for maximum product preservation and protection.

All your order information is accessible from your customer account. We send you an order confirmation email, and an order dispatch email, with a tracking link. By clicking on the tracking number, you are automatically directed to our carrier's website, where you can follow the shipment of your parcel.

It is possible to modify the order before validating the basket.

Once the order has been validated and paid for, it is no longer possible to modify or cancel the order.

It may happen that the preparation of your order is partially delayed. So as not to keep you waiting, we send you a first parcel with the available items. Subsequent parcels will arrive shortly afterwards. We apologize for the delay and inconvenience caused by these multiple shipments.