any questions?
REGULATIONS
There are two possible scenarios:
> You are already a customer and your account is associated with a sales representative
When placing your order, you will pay for it according to your usual payment methods.
> You are not yet one of our customers or you are only an Internet customer:
For all orders under 200 euros, payment must be made in full at the time of order by credit card.
For all orders over 200 euros, payment is made either in full at the time of order by credit card, or in 3 instalments free of charge by credit card. The choice is yours.
With this last solution, you can spread the amount of your payment over 3 debits: 35% at the time of order, 35% on D+30 and 30% on D+60. This solution is reserved for holders of a bank card (VISA, MASTERCARD, American Express, Carte Bleue) valid for at least 60 days after the date of conclusion of the instalment contract.
Your credit card payment is secured by the CIC via the Monetico Paiement secure platform. When you enter your bank details (credit card number, expiry date, three-digit code), you are connected directly to the Euro-Information servers of the Crédit Mutuel group.
The transmission of your personal information and bank details is totally secure, using SSL (Secure Socket Layer) encryption. We therefore have no knowledge of your credit card number and it is not stored.
Your card is debited when you confirm your order.
Your invoice will be sent with your parcel. It will also be available in your personal space as soon as your parcel is sent.
Contact us!
Do you have a question, advice or complaint? The VOLTZ Maraîchage team will be happy to help.